Booking & Rides
How can I book a taxi?
You can book online through our website’s Book Now button or simply call us at +6433959999. We confirm all bookings quickly by phone or email.
Do I need to book in advance?
We recommend booking in advance for airport transfers and tours, especially during busy seasons. For local trips, we also take instant calls whenever a driver is available.
Do you operate 24/7?
Yes, we operate 7 days a week. Late-night or early-morning rides are available when pre-booked.
Airport Transfers
Do you track flight arrivals and delays?
Yes — our dispatch system monitors flight schedules so your driver will be there even if your flight is early or delayed.
Can you pick me up from Queenstown Airport?
Absolutely. We provide door-to-door transfers between Queenstown Airport, Arrowtown, Queenstown CBD, and surrounding areas.
Tours & Scenic Trips
What tours do you offer?
We offer wine tours, scenic sightseeing tours, and day trips to Milford Sound, Wanaka, Glenorchy, Mt Cook, and Lake Tekapo. Custom itineraries are welcome — just ask!
Can we design our own itinerary?
Yes, we specialize in private hire and flexible tours. Tell us where you’d like to go and we’ll plan the route, timing, and comfort stops for you.
Vehicles & Drivers
What kind of vehicles do you have?
Our fleet includes modern sedans, vans, and premium cars (Audi & Mercedes) suitable for individuals, families, or groups up to 11 passengers.
Are your drivers licensed and vetted?
Yes — every driver holds a valid Passenger (P) Endorsement, is police-vetted, and undergoes regular safety and customer-care training.
Do you offer a lady driver?
Yes — we can provide a female driver on request (subject to availability).
Do you provide child or booster seats?
Of course! Please request one at the time of booking so we can prepare the right seat for your child’s age.
Payment & Pricing
What payment options do you accept?
We accept cash, EFTPOS, Visa, Mastercard, and pre-paid invoices for approved accounts.
Are your fares fixed?
Yes — we offer fixed fares for airport transfers and tours, with no hidden charges.
Do you charge extra for late-night rides or luggage?
No hidden fees. Any special charges (such as after-hours) will always be discussed in advance.
General & Safety
Are your taxis safe and insured?
Yes — all vehicles are NZTA-certified, COF-approved, and fully insured. Safety is our top priority.
Can I book for someone else?
Yes — just provide their name, contact number, and pickup details, and we’ll take care of the rest.
Do you operate in bad weather or snow?
Yes — our vans are alpine-equipped for winter driving. In extreme conditions, we’ll always communicate clearly for safety.
Still have questions?
We’re happy to help — call or message us anytime.